Confidential case assessment

Scammed by a Broker or Fake Investment Platform?

Tell us what happened. PYTBACK provides a confidential initial case assessment and clear guidance on practical next steps following suspected investment fraud.

No recovery guarantees. No pressure. Never send passwords, PINs, seed phrases, private keys, or account login credentials.

Common warning signs

You may have been targeted if…

Investment scams can appear highly professional. They may include polished websites, fabricated trading balances, persistent account managers, and pressure to deposit more funds.

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Your withdrawal was blocked

The platform requested a tax, release payment, verification charge, or another fee before allowing access to your funds.

You were promised high returns

You were offered unusually high, fixed, or guaranteed profits with limited risk and repeated encouragement to invest more.

The broker stopped responding

Your contact stopped replying, the website disappeared, or access to your account changed after you deposited funds.

You paid with cryptocurrency

You were instructed to purchase or send cryptocurrency to a wallet address given by the broker or alleged adviser.

The contact began online

The investment began through social media, WhatsApp, Telegram, a dating app, a cold call, or an unsolicited message.

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You received a recovery offer

Someone contacted you after the loss and asked for money in return for recovering or releasing your funds.

Initial assessment

How PYTBACK can help

Every situation is different. We help you organise the facts and understand sensible next actions based on the evidence you have available.

01

Review your situation

Explain what happened, the parties involved, your payment method, and what occurred when you tried to withdraw your money.

02

Organise key evidence

Identify useful records such as transfer receipts, screenshots, wallet addresses, messages, emails, and platform details.

03

Understand next steps

Receive practical guidance on actions you may consider, such as contacting relevant payment providers or reporting channels.

Act promptly

What to do now

Acting quickly and retaining complete records can be important, especially where transfers or account access are recent.

Stop sending money

Do not pay extra fees, taxes, verification charges, or recovery costs.

Preserve all evidence

Save messages, emails, screenshots, transaction receipts, and website links.

Contact providers

Speak with your bank, card issuer, exchange, or payment provider promptly.

Request assessment

Submit the key details of your case for a confidential initial review.

Secure first contact

Request a confidential case assessment

Complete the form with the essential details. Your information is used to respond to your assessment request.

Protect your information:

Do not submit passwords, bank PINs, card security codes, or online banking credentials.

Prefer email? Contact us at info@pytback.online

Personal Information

Please enter your full name.
Please enter your ID or passport number.
Please enter a valid email address.
Please enter your phone number.
Please enter your street address.
Please enter your city.
Please enter your postal code.
Please select your country.

Incident Details

I need help with: *
Please select at least one option.

If it was a trading platform, answer these questions

Have you reported the incident to any authorities?

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    Frequently asked questions

    Questions people often ask

    Can you guarantee that my money will be recovered?

    No. No legitimate organisation can guarantee recovery. Each outcome depends on the facts, payment route, timing, evidence, involved parties, and actions available through relevant institutions.

    Should I pay a tax or release fee to withdraw my funds?

    Treat unexpected demands for payment with extreme caution. Do not send additional money simply because a platform claims it is required to release, verify, insure, or recover your funds.

    What evidence should I keep?

    Keep payment confirmations, bank statements, wallet addresses, transaction IDs, screenshots, website addresses, emails, chats, and proof of failed withdrawal attempts.

    I paid using cryptocurrency. Should I still request an assessment?

    Yes. Include relevant wallet addresses, transaction hashes, exchange details, screenshots, and communications with the person or platform involved.

    What information should I never send?

    Never send passwords, PINs, card security codes, seed phrases, recovery phrases, private keys, remote-access codes, or online banking credentials.

    Take the first step

    You do not have to deal with this alone.

    If you believe you lost money through a broker scam or fraudulent investment platform, share the details confidentially and get clear information about your next steps.